{"id":652,"date":"2026-03-30T02:37:03","date_gmt":"2026-03-30T02:37:03","guid":{"rendered":"https:\/\/stuveles.com\/?page_id=652"},"modified":"2026-07-24T14:25:50","modified_gmt":"2026-07-24T12:25:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/stuveles.com\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"
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IMPORTANT QUESTIONS & INFORMATION<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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This building is located in the historic district of Stufels and was
\ncarefully renovated with great care and respect for the existing architecture.<\/p>\n

We wish you a calm and pleasant stay in Brixen and hope
\nthat you feel at home here.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Cancellation Policy<\/h4>\n <\/div>\n
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The right of withdrawal as laid down in the Consumers Code is not contemplated - however, we are willing to apply the following conditions for withdrawal.
\nFor cancellations made up to 31 days before the date of arrival, no additional fee will be charged.
\nFor cancellations within 30 to 15 days prior to arrival, 40% of the total booking will be charged.
\nFor cancellations within 14 to 8 days prior to arrival, 60% of the total booking will be charged.
\nFor cancellations within 7 days prior to arrival, 100% of the total booking will be charged.
\nIn case of early departure, late arrival or no-show, we will charge a cancellation fee of 100% of the amount paid for the missing days.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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Parking<\/h4>\n <\/div>\n
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Private parking is available, although not directly at the accommodation, as it is located in a traffic-calmed zone. The garage is a 2-minute walk away and costs \u20ac18 per day.<\/p>\n

Please let us know when booking if you require a parking space so we can reserve one for you.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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Included Services<\/h4>\n <\/div>\n
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  • Final cleaning is included in the price, provided the apartment is left in a tidy condition. Otherwise, any additional cleaning effort will be charged separately.<\/li>\n
  • An additional thorough mid-stay cleaning is available on request for an extra charge.
    \nTowel changes are provided as needed in line with our sustainability approach.<\/li>\n
  • Our service ensures that beds are made daily and essential items are replenished.<\/li>\n
  • Dishwashing liquid, toilet paper, and cleaning products<\/li>\n
  • Slippers<\/li>\n
  • Bathrobe<\/li>\n
  • Bag for Aquarena<\/li>\n
  • Electricity and heating costs<\/li>\n
  • Holiday companion and tips<\/li>\n
  • Underfloor heating<\/li>\n
  • Free Wifi<\/span><\/li>\n<\/ul>\n<\/div>\n <\/div>\n <\/div>\n
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    Pets<\/h4>\n <\/div>\n
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    Out of consideration for all guests and to ensure a pleasant stay, we kindly ask for your understanding that pets are not permitted in our accommodation.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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    Breakfast around the corner<\/h4>\n <\/div>\n
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    A delicious breakfast is the perfect way to start the day \u2013 and you won\u2019t have to go far.<\/p>\n

    Just around the corner, you\u2019ll find Mutschlechner Bakery, offering freshly baked bread and pastries every day, along with a selection of regional specialities \u2013 everything you need to enjoy a fresh and relaxed breakfast in your Stuveles Apartment.<\/p>\n

    Right next door, Ark\u00e9 Pastry Studio invites you to pause and indulge. Enjoy handcrafted pastries, creative desserts, excellent coffee or a creamy matcha. The cosy tables around the historic fountain are the perfect place to take in the unique atmosphere of Stufels, Brixen\u2019s oldest district.<\/p>\n

    A place to savour, slow down and feel at home \u2013 right on your doorstep.
    \nTwo special addresses just a few steps from the Stuveles Apartments, perfect for a delightful start to the day.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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    Check-in \/ Check-Out<\/h4>\n <\/div>\n
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    3:00 pm \u2013 10:00 am<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n

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    Payment Terms<\/h4>\n <\/div>\n
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    At the moment of reservation, you must pay a deposit of 30% of the total amount of the reservation via bank transfer. In case of cancellation, the deposit will be kept entirely by the accommodation. The remaining amount has to be paid directly to the accommodation during your stay.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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    General Information<\/h4>\n <\/div>\n
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    At the moment of reservation, you must pay a deposit of 30% of the total amount of the reservation via credit card or bank transfer. In case of cancellation, the deposit will be kept entirely by the accommodation. The remaining amount has to be paid directly to the accommodation during your stay. Alternatively, the total amount can be paid immediately by card or bank transfer.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n \n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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